Frequently Asked Questions

What is a super bill?

A super bill is a document that a provider gives you that you submit to your insurance’s out of network benefits.

How do I know if I have any out of network benefits?

Great question. It can be confusing! Agave Center for Justice in Mental Health, a nonprofit, has created a form that guides you through the questions you need to ask your insurance company in order to know what your insurance coverage is. Usually you will need to call your insurance company and ask these questions, but sometimes you can message them and ask instead. Here is the link to that form: Guide to Insurance Verification.

I feel overwhelmed by the idea of submitting super bills to my insurance. Is there any way someone can help me with this?

Yes! There is a company called Thrizer that supports clients by submitting your super bills for you and obtaining the reimbursement from your insurance company on your behalf. You can learn more about that service on their website here: Thrizer.

I checked my out of network benefits and they won’t cover anything. What can I do if I can’t afford therapy?

If you need help finding in network or sliding scale therapy (a reduced rate based on your income), please visit the nonprofit Agave Center for Justice in Mental Health. You can complete the Request a Referral form and a volunteer will be in touch to help you. Their referral network is primarily in Chicago, but they have some connections across the country and might be able to help you find care even if you live in another state.

Can I come to therapy in person?

Yes please! I love to work in person. I borrow office space from Agave Studio for Psychotherapy at two locations in Chicago.

Contact us.